9 Essential Questions to Ask Your Residential Painting Contractors Before Hiring

Hiring residential painting contractors means inviting strangers into your home.  

You are considering the investment of a high-quality paint job. The idea of doing it yourself is equal to....well...watching paint dry. 

We get it! That's why we completed the hardest part for you. 

With so many questions colouring your mind, you may not be sure where to begin. 

Below you will find the 9 most pressing questions to ask a painting contractor before signing on the dotted line. 

9 Essential Questions to Ask Residential Painting Contractors (Before Unlocking Your Door)  

Hiring a professional painter is now the easiest home improvement project you have taken on. Get answers to these 9 questions before choosing a painting contractor. 

Although there are many questions you could ask, we narrowed it down to the most important ones. 

It's also important to ask these questions of more than one company or contractor. This way you can compare answers and make the best choice. 

1. What is your experience? 

There is no shortage of residential painting contractors in your area. You want to narrow it down to which have the most experience and best work.

You can get answers to this question by asking checking local reviews. Don't be afraid to ask for a portfolio of their work. Before and after photos can provide a wealth of information. 

It's important to know how long the company has been open as well as the experience of the crew who will be doing the work. Ask how long they have been in business.

See if they hire experienced painters for their team. Do they provide apprenticeships? If so, are you willing to have an apprentice on your project? 

2. Are you licensed and insured? 

When considering your residential renovations, it is important to choose an insured painting contractor.

Sure, you can hire a bloke from Craigslist. He claims that he has experience, references, and is attentive to detail. This is honestly not the best choice. 

It's in your best interest to not only ask if they are licensed and insured but ask for a copy of both. A reputable business owner will be happy to submit to the request.

Insurance will cover any accidents. And let's face it. Accidents can happen.  

3. What are the qualifications of your employees? 

Asking for painter qualifications for all members of the team is important. You can have a licensed and insured business with inexperienced employees. 

Ask the business owner or contact what qualifications they consider when hiring their team. Find out how many years of experience the team has. You can also ask what they do when they encounter a problem. 

You can find out the culture of a company this way. This will reveal lots of helpful information. 

 4. Are your employees yours or do you subcontract? 

When hiring a company for your residential painting project you will want to make sure everyone is insured. If your company subcontracts employees, make sure to get the insurance certificates of those employees. 

If your painting company hires employees directly, these employees will be covered under the company's general liability insurance. 

5. Do you do free estimates? 

Request a free written estimate from the painting contractors you are considering. Most companies will provide a free estimate. This way you can compare prices and get to know the company representatives a bit. 

You will want to ask how often an estimate is "off the mark." For example, make sure your estimate includes materials, labour, and prep work. This will ensure that your estimate is realistic. 

6. What are your affiliations? 

Many residential painting companies will be affiliated with professional organizations. They may also be members of the partnerships guaranteeing quality services. 

Often, professional affiliations will show you that a person takes his or her business seriously. There are professional development opportunities and seminars available for members. 

It doesn't hurt to ask if the company attends these professional events. You can ask about employee training and development opportunities, too. 

7. Do you have a warranty? 

It's no secret that the cost of painting can be hefty. When you know your return on investment is high, you won't mind paying it. 

Maximize that return by asking about any warranties that the company has. For example, how long do they guarantee their work to hold up? 

Usually, if companies are investing in time, materials and prep work your paint job will last a long time. All of these should be considered in the work warranty.

8. Can I choose the materials myself? 

You will obviously want to avoid material scams. Unfortunately, we hear about scams more often than not.

The painting company promises to use high-quality materials. 

Then the homeowner finds out that this was not the case. When you invest in high-quality paints and painters, your outcome will be much better.  

How do you guarantee that the company will use the materials it says it will? 

You can ask for it in the contract. You can also ask to take the cost of paint off of the estimate and purchase your own paint or materials.  

9. How will you ensure my family's safety, sanity, and respect? 

This can be a touchy subject, but it's important to bring up safety and respect with your painting contractor. Remember, you are letting total strangers into your home. 

Your space should be kept free of profanity, litter, and mess. Understand that it will be reasonably chaotic undergoing any type of renovation. 

It is not unreasonable, however, to ask that the contractors respect your area. Do this explicitly. 

You can also ask who will be the foreman of the project. Keep communication open with him or her.  

The Finishing Touches

When you hire residential painting contractors, it is your responsibility to do homework.

Don't be afraid to ask the tough questions. Quality businesses will welcome and encourage this behaviour. 

Before letting strangers into your home, try to get to know them. By asking the 9 questions above, you will be ready to choose the best painting contractor for your home renovation.  

Contact us for a free estimate!